LivePerson is a pioneer in conversational AI and an early adopter of Large Language Models LLMs Unlike build your own AI approaches LivePerson provides a fully embedded platform that allows teams to quickly deploy and scale trusted AI
·CoBrowse enables Customer Care Professionals CCPs and consumers to access and navigate web pages collaboratively This ensures that complex online tasks and processes can be completed quickly and efficiently CoBrowse is the optimal engagement solution for consumers who require security and privacy yet expect a high…
6 ·This document serves as a comprehensive resource for developers and engineers seeking to implement efficient and reliable messaging solutions within their web applications Whether you re building a customer support platform a real time chat application or integrating messaging capabilities into your existing services …
Understanding is a powerful customer engagement platform that enables businesses to offer real time support and personalized experiences across various communication channels It utilizes advanced technologies like live chat artificial intelligence and data analytics to transform the way companies interact with
·In addition for every new message a short sound is played as on chat When maximizing the chat the unread messages counter badge disappears and the window is scrolled to the bottom to show the new messages Separate browser window flow Web Messaging behaves similarly to App Messaging except for the fact that it runs on a browser
·This shift from traditional voice calls and live chat to messaging is transforming the way brands and consumers communicate LivePerson s Conversational Cloud was created with messaging in mind providing a fully outfitted workspace and suite of tools to help you handle manage and scale messaging operations Why do consumers prefer messaging
A powerful workspace to build manage and monitor all of your conversations
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